Hello all,
We have noticed that when customers are using the free attriubute type upload to products, for example here https://www.gardenlabelling.co.uk/shop/ ... lant-label
For some reason, customers are only able to upload jpegs, png, pdfs etc but when they upload excel spreadsheets or word documents, the document is nowhere to be found on the server nor in the orders in the backend, it also nowhere to be seen in the cart?!
Customers have always been able to uplaod word documents and excel spreadhseets so if anyone could explain how we can fix this issue, that would be excellent
Sam
We have noticed that when customers are using the free attriubute type upload to products, for example here https://www.gardenlabelling.co.uk/shop/ ... lant-label
For some reason, customers are only able to upload jpegs, png, pdfs etc but when they upload excel spreadsheets or word documents, the document is nowhere to be found on the server nor in the orders in the backend, it also nowhere to be seen in the cart?!
Customers have always been able to uplaod word documents and excel spreadhseets so if anyone could explain how we can fix this issue, that would be excellent
Sam
Statistics: Posted by Sam908Ltd — Mon Mar 04, 2024 4:09 pm